The Tennessee Hospitality & Tourism Association (TnHTA) has named Jamie Cunningham, office manager for the Knoxville Civic Auditorium and Coliseum, statewide “Tourism Employee of the Year,” an award that recognizes exemplary professionalism and service by an employee whose outstanding performance goes above and beyond normal job responsibilities to provide excellent service to the property, guests and community. The “Stars of the Industry Awards” are presented to individuals, companies and industry partners whose commitment to hospitality and tourism has improved the overall industry statewide.
“Hospitality and tourism make up the state’s second largest industry,” TnHTA President and CEO Greg Adkins said. “The winners were selected to receive these honors by people who truly understand the level of commitment that is required to provide excellent service to customers on a daily basis – their peers. We’re honored to have them as part of our membership, and we congratulate them on a job well done.”
Jamie Cunningham received the 2016 Service/Supplier Employee of the Year Pauly Award from the Greater Knoxville Hospitality Association (GKHA) in May, 2016. Tennessee Hospitality & Tourism Association (TnHTA) recently named her statewide “Tourism Employee of the Year.” Photo submitted.
Both the GKHA and TnHTA awards recognized Cunningham for her initiative and ownership of any task assigned to her – even if they fell outside her job. Kristy Todd, human resources manager at the Knoxville Civic Auditorium and Coliseum, said Cunningham “walks into work with a smile and a positive attitude every day.”
“Jamie is an exceptional employee and well-deserving of this statewide recognition,” said Mary Bogert, general manager of the Knoxville Civic Auditorium and Coliseum. “Jamie always goes above and beyond with every task she is assigned and completes it with a smile. Our facility has the best employees and customer service, and it’s wonderful that the state association has recognized our team’s efforts.”
The Knoxville Civic Auditorium and Coliseum is conveniently located near the junction of Interstates 75 and 40 and sits downtown near the University of Tennessee campus.